Beet99 Terms and Conditions

1 General Terms & Conditions: Introduction

Beet99 is an internationally licensed online gaming and betting platform designed specifically for users in Bangladesh. These Terms and Conditions ("Terms") apply to all services, games, promotions, and transactions on the beet99 platform.

Using the beet99 platform via the website, mobile app, or any other channel constitutes your full agreement to these Terms. If you do not agree with any part of these Terms, please refrain from using beet99.

These Terms may be updated at any time. beet99 will send a notification to your registered email address for any significant changes. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

• These Terms are available in both Bengali and English; in the event of a conflict, the English version shall prevail.
• Beet99 reserves the right to modify, suspend, or discontinue the service or platform at any time, for any reason or no reason at all.
• These Terms supersede all prior oral or written agreements.

2 Account Registration & Eligibility

You must be at least 18 years old to register on beet99. Registration by minors is strictly prohibited, and any such account will be closed immediately. beet99 reserves the right to verify age at any time.

You must provide accurate and complete information at the time of registration. Providing false information will result in account cancellation and forfeiture of deposited funds. Any changes to your details must be updated immediately.

• Registration requires your real name, date of birth, email address, and mobile number.
• Accounts are for personal use only – allowing third parties to use your account is prohibited.
• You are responsible for keeping your password confidential. If you suspect unauthorized access to your account, contact support immediately.
• A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
• Beet99 reserves the right to decline registration from users in certain countries or regions.

3 Deposit & Withdrawal Policy

Deposits on beet99 can be made via bKash, Nagad, Rocket, bank transfer, and other approved payment methods. All deposits are generally processed instantly. A minimum deposit amount applies and may be subject to change at any time.

Your account must be fully verified before you can make a withdrawal. Withdrawal requests are typically processed within 30 minutes to 24 hours. Withdrawals from unverified accounts will be placed on hold.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Beet99 may place a hold on withdrawals in the case of suspicious transactions.
• Transactions suspected of money laundering or fraud will be cancelled and the associated account will be closed.
• Any fees applicable to withdrawals will be communicated to you in advance.
• Beet99 is not responsible for delays caused by banks or payment providers.

4 Bonus & Promotion Terms

Beet99 regularly offers welcome bonuses, daily cashback, free spins, referral bonuses, and VIP rewards. Each bonus offer has its own terms, wagering requirements, validity period, and eligibility criteria, which must be read carefully before accepting.

Bonus funds cannot be withdrawn until the wagering requirement has been met. For example, a 30x wagering requirement means you must place bets totalling 30 times the bonus amount before becoming eligible to withdraw.

• Bonuses may only be used on eligible games; not all games may count toward wagering requirements.
• Once a bonus expires, any unused bonus funds and associated winnings will be forfeited.
• Using multiple accounts to claim promotional benefits will result in the cancellation of all bonuses.
• Beet99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses issued in error may be reclaimed at any time.
• To earn a referral bonus, the referred person must successfully register and make a deposit.

5 Betting Rules & Gaming Conditions

Specific rules apply to Sports Betting, Live Casino, slots, fish games, and other games on beet99. Each game category has its own detailed rules, available in the relevant section.

All game outcomes are determined by RNG (Random Number Generator) technology and are regularly verified by independent third-party auditors. beet99 does not interfere with game results in any way.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, beet99 reserves the right to void the relevant round.
• For cancelled or abandoned matches in Sports Betting, beet99's own settlement policy will apply.
• Wins will be voided if fraudulent tactics, software hacking, or system exploits are used.
• Minimum and maximum bet limits apply individually to each game.

6 Prohibited Activities

Beet99 is committed to maintaining a fair and safe gaming environment. The activities listed below are strictly prohibited and may result in permanent account closure.

• Creating multiple accounts or misrepresenting your identity to claim bonus benefits.
• Depositing funds derived from money laundering or illegal sources.
• Hacking game software, using bots, or operating automated betting systems.
• Colluding with other players to gain an unfair advantage in betting.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Registering with false or fraudulent identity information.
• Threatening, harassing, or engaging in harmful behaviour toward other users.

7 Account Closure & Restrictions

Beet99 reserves the right to temporarily restrict or permanently close any account at any time without notice, particularly where there is evidence of a breach of these Terms.

You may close your account at any time. Any remaining balance will be returned upon voluntary closure, subject to these Terms.

• If an account is closed due to a breach of terms, deposited funds may be forfeited.
• To recover a closed account, please contact our support team.
• If you request self-exclusion under our responsible gaming policy, your account will be locked for the specified period.

8 Privacy & Personal Data

Beet99 treats the protection of your personal information as its highest priority. Our full privacy policy is published separately and is considered an integral part of these Terms and Conditions.

• Your data is protected with 256-bit SSL encryption.
• User information will not be shared with any third party without a valid legal basis.
• Documents collected for KYC verification are stored securely.
• Contact support if you wish to view or delete your data.

9 Responsible Gaming Policy

Beet99 believes gaming should be a source of enjoyment, not addiction. We place the well-being and peace of mind of our players above all else. Our goal is to foster a culture of responsible gaming within Bangladesh's gaming community.

• Option to set daily, weekly, or monthly deposit limits.
• Self-exclusion option for a specified period.
• Cooling-off period – from 24 hours up to 6 months.
• Gaming activity monitoring and access to reports.
• If problematic gaming behavior is identified, beet99 may impose limits on its own initiative.

10 Dispute Resolution Process

For any complaints or disputes, please contact the beet99 support team in the first instance. Our support team typically responds within 24 hours, and most disputes are resolved amicably.

• A ticket number will be issued once your complaint has been submitted.
• If the support team is unable to resolve an issue, it will be escalated to senior management.
• In any dispute relating to game outcomes, the game log will be considered final and conclusive evidence.
• If no final resolution is reached, a third-party mediator may be engaged.
• All disputes will be resolved in accordance with the rules of the international gaming licensing authority.

11 Amendments & Effectiveness

Beet99 reserves the right to amend these Terms and Conditions at any time. Registered users will be notified by email at least 7 days before any significant changes take effect. Minor changes may take effect without prior notice.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. Any delay or waiver by beet99 in enforcing these Terms does not constitute a waiver of that provision.

• These Terms are governed by international gaming law.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• The latest version of the terms will always be available on this page.